Reinforcing, Skill Building & Corrective Feedback | Focus HR

Everyone can give feedback, but giving effective feedback in a way that gets the desired result is a learned skill. This session will cover both formal and informal feedback and discuss the differences in purpose and delivery of reinforcing (‘positive’) feedback, skill-building (‘coaching’) feedback and corrective (‘negative’) feedback.

We’ll look at the importance of timeliness, confidentiality, listening well and provide you with feedback models that ensure clarity and purpose in your message.

We’ll finish up with when it is important that records are kept and some practical ways to make sure that happens.

Agenda

  • The Importance of Feedback
  • Skill, Will, or Leadership issue
  • Types of Feedback
  • Key Elements of Feedback
  • Common Performance Issues
  • When to Escalate
  • Record Keeping
  • Feedback Models

No availability in this session? We will be holding another session in the near future. Please contact us to register your interest in the next date for this workshop.

Event Details:

Where: Online

When: 20 January 2022  | 12:30pm - 2:30pm

Cost: $110.00

Register Here for this Event.

 


 

 

 

 

 

 

Change | Focus HR

Getting change management right is critical for businesses, and managers play a pivotal role in this process.

This session will look at planning change, communicating effectively, identifying potential hurdles before they arise, gauging and responding to their team member’s reactions to change and, as the change process draws to a close, moving on to managing the new ‘business as usual’.

The workshop is aimed at the practical elements of change implementation at an operational level and provides practical models for managers.

Agenda

  • What is Change Management?
  • Why Change Management matters?
  • Why don’t people like change?
  • Change requires Two Things
  • The Change Process
  • The Kubler-Ross Change Curve
  • Change Management Models
  • How to Implement Effective Change
  • 7 Common mistakes

No availability in this session? We will be holding another session in the near future. Please contact us to register your interest in the next date for this workshop.

Event Details:

Where: Online

When: 10 February 2022  | 12:30pm - 2:30pm

Cost: $110.00

Register Here for this Event.

 


 

 

 

 

 

 

 

Creating a High Performance Culture | Focus HR

Managers play a key role in influencing the performance and productivity of their teams. While the temptation is to sit back and expect that goals are met, and scramble to find answers when they aren’t, the more useful approach is to be proactive and involved right from the start.

We’ll cover effective goal setting, communicating clear and reasonable expectations, and increasing motivation, alignment and buy-in.

Agenda

  • Performance and Productivity in Practical terms
  • Performance and Productivity in the Workplace
  • Motivation
  • Expectations
  • Goal setting

No availability in this session? We will be holding another session in the near future. Please contact us to register your interest in the next date for this workshop.

Event Details:

Where: Online

When: 3 March 2022  | 12:30pm - 2:30pm

Cost: $110.00

Register Here for this Event.

 


 

 

 

 

 

 

 

 

International Women's Day High Tea with Anne-Marie Rice | CatholicCare Social Services

 

Join us and Anne-Marie Rice for a High Tea to mark International Women's Day.

HOSTED BY the Toowoomba and South West QLD Family Law Pathways Network and CatholicCare Social Services.

Over a glass of champagne, a cup of coffee and some sweet treats we will celebrate the achievements of women working with separated families in our region and recognize the tireless efforts of professional women and men who support and empower women and their families to navigate separation and the Family Law System.

Details
GUEST SPEAKER: Anne-Marie Rice ("problem solver, peace maker and educator having honed her technical and negotiation skills in the most highly charged of legal fields – family law")

Event Details:

Where: Cafe Valetta | 96 Margaret St Toowoomba

When: 10 March 2022 | 3:00pm - 5:00pm 

Cost: $48.00

Register Here for this Event.

 


 

 

 

 

 

 

 

Effective Meetings | Focus HR

Meetings can often be a ‘we’ll do this because we have to’ race-through or a drawn-out time waster for everyone involved. Both options are expensive for the business.

This session will look at when to have meetings, types of meetings, how to have meetings (format and structure) and what to record. We’ll also focus on setting ground rules for the meeting to ensure they add value and encouraging different perspectives to get the best from participants.  Deliverables from the workshop include a guide to the perfect meeting and meeting agenda templates.

Agenda

  • Why are effective meetings important?
  • What is the true purpose of a meeting?
  • Different types of meetings – and when to use them
  • The benefits of more frequent meetings
  • The ultimate guide to the perfect meeting
  • How to deal with the dominator
  • Meeting agenda templates

No availability in this session? We will be holding another session in the near future. Please contact us to register your interest in the next date for this workshop.

Event Details:

Where: Online

When: 24 March 2022  | 12:30pm - 2:30pm

Cost: $110.00

Register Here for this Event.